Diversity and Discrimination

Addresses how to participate in activities that prevent discrimination and how to intervene properly when problems occur, and provides suggestions for handling investigations relating to discrimination claims.

Sexual Harassment

Helps employees learn the definition of sexual harassment, what constitutes it, the law involved, how it can be avoided, and the benefits of doing so.

Violence in the Workplace

Shows how to recognize potentially violent situations, how to help prevent them from happening, and how to correctly respond if they do occur.

Conduction Layoffs and Termination

Shows the best way to handle layoffs and terminations. Letting the employee leave with dignity, while helping lessen the potential for lawsuits and retribution.

FMLA

Addresses what supervisors need to know regarding leave taken under the Family Medial Leave Act, such as what qualifies and how to obtain information from absent employees.

Providing Performance Coaching

Shows how to help deliver positive and negative feedback to employees in a constructive manner using direct, tactful dialogue.

Conquering Difficult Conversations

Sensitive issues can crop up at any time in the workplace. But id supervisors limit their responses to e-mails or memos, or worse, ignore the issue altogether, it can lead to escalating problems that eventually involve HR.

Managing Conflict

Shows the various types of conflict that can arise on the job and the best ways to help moderate them.